Owner Resources

In short, Apex Property Management, LLC offers full-service residential property management in the Boise area.


Though that description barely scratches the surface when describing what we do! Let's look at what

'Full-Service Residential Property Management' entails when working with us.


  • Rental Assessment - Our highly skilled team utilizes the industry's best marketing tools coupled with seasoned market knowledge to give the most accurate rental values. Valuable insight and recommendations are shared to ensure investors know what steps will increase profitability and minimize risk.
  • Vacancy Prep & Project Management - When it comes to the Who, What, When, Where, Why, and How aspects of rejuvenating a property, rely on us! Our team is top-notch in this arena, with a vast array of experience and valuable tenured connections to keep your investment working for you at its best. 
  • Leasing - Once the rental assessment is in place and the property dressed for success, a solid marketing strategy is penned and committed to showcase your gem. While marketing is active, weekly check-ins ensure that all is maintained and secured amidst prospective tours. Our carefully formulated screening criteria, coupled with the best practices in following applicable local housing laws and the Fair Housing Act, is utilized in Resident screening. Once approved, our iron-clad lease and any applicable addenda commit Residents to a high and crystal clear standard. 
  • Monthly Management - This includes so much more than mere rent collection! Let's sum up much of what no longer needs to be on the forefront of your mind: Routine inspections with formal report preparation; coordination of maintenance and repairs; emergency response; consistent Resident communication & issuing of any applicable mid-lease notices, renewals, addenda & violations; move out accounting; the processing of invoices; remittance of funds with monthly financial statements; and submitting annual cash flow statements along with 1099s. 


When it comes to managing properties in partnership with investors who hail from numerous walks of life and experience, we recognize that two things hold strong as the most important to all at day's end:

  1. Monies will be reliably disbursed.
  2. You can trust that your investment is in good hands.


Rest assured that these are our main prerogative! Our team thrives on pride in a job well done. We build credibility

and satisfaction by taking care of you and your investment, so you have time to do what you do best. 


At Apex Property Management, we recognize our vital role as liaisons for our investors to recognize profitability and growth. 

How do we strive to fulfill this role? We do so by consistently offering a high caliber of service, committing to a growth mindset & humbly educating ourselves, utilizing the latest technology and marketing strategies to communicate efficiently and swiftly, and striving to bridge the gap between the unknown and understanding with all parties involved. 


Contact Us Today to Start your Partnership

Contact Us - Home Page

Forms & Documents

Menu of Services

Rental Preplist

Sample- Property Management Agreement

Risk Mitigation Guarantee

Frequently Asked Questions

MARKETING

  • Where will the home be listed?

    We strive to market rental properties on all major sites, including Zillow, HotPads, Realtor.com, and our website! All of which is at no additional cost to you. 

  • When is the home listed?

    Houses are marketed as soon as they are vacant and available to tour. This guarantees prospective residents view a nice clean space and experience the rental homes at their best. Further, this timing eliminates confusion about the move – showing the house in a condition they can expect. It also eliminates the need to bother the current residents during the disarray and jumble of moving. We’ve discovered that listing the home before vacancy results in lost momentum and additional days on the market.

  • How are residents qualified?

    Apex Property Management upholds a thorough standard with all rentals for lease. View our Rental Screening Criteria by clicking HERE. 

RENTS

  • When can homeowners expect to receive rents collected each month?

    Owner disbursements are submitted no later than the 12th of each month. A confirmation email is sent along with an Owner Statement shortly after. If the resident pays rent late, your property manager will keep you apprised of the situation, and rents will be disbursed once received and cleared. The Owner Statement will include processed invoices and a ledger of income and expenses. Please review for accurateness each month. Much of the accounting is automated, and we're all privy to technology having a mind of its own at times. Please anticipate an additional 2-3 business days for the Owner Distribution to be available in your bank account.

  • How is the monthly rent amount decided upon?

    Our team analyzes rental rates of recently leased, comparable properties in the neighborhood to generate an accurate rental assessment. Then, with the standard set by our Rental Prep List, we work with our vetted vendors to make sure that the property is in its best condition between residents so that the highest possible rents are attained.  

  • How much of a rent increase can the homeowner expect at renewal?

    This does depend heavily on the market. However, to avoid a costly turnover, we will typically increase by a modest amount of no more than 8-10%. 

SECURITY DEPOSITS

  • Who holds the security deposit?

    Resident security deposits are held in a designated security deposit trust account move out. If another agent has previously managed the property, the deposit must be transferred to Apex P.M. before the start of management with us. 

  • What if the resident damages the property?

    For the most part, Resident damage can be deducted from the security deposit. However, wear and tear, including minor marks and nicks throughout, should be expected and is not considered damage. For detailed information on our deposit charge assessments with regard to all rental properties we manage, please refer to the Idaho Landlord and Tenant Manual. 

OWNER PORTAL AND HUB ACCESS

  • Why do I need to access portals?

    Apex Property Management utilizes several online platforms to enhance our professional services. The two below are those that you will gain portal access to. 

    • AppFolio is our primary management software, which houses all property, investor, and resident information. This is our primary accounting system, tracking incoming rents, paying vendor invoices, remitting owner disbursements, generating reports, and so much more!
    • Property Meld is our primary maintenance management software, allowing residents to submit maintenance and repair concerns to our team quickly and efficiently. Communication from our team to vendors, owners, and residents directly from this platform allows for the utmost transparency and efficiency. 

  • What am I able to access in my AppFolio Owner Portal?

    From this portal, you have quick access to the following:

    • View and download report packets: Monthly statement packets are published around the 15th of each month. In these packets, you can view and download an enhanced statement report and any invoices and receipts attached to bills paid. 
    • Securely contribute funds to the property: Owners can make secure monetary contributions via credit/debit card or eCheck (ACH) to the property of choice. 
    • View and download documents: Any files your property manager has shared will be stored here. These may include inspection reports, lease agreements, and 1099's. 

    Click the link HERE to view helpful tips!

  • What am I able to access in my Property Meld Owner Hub?

    From the Owner Hub:

    • Owners can view and manage work orders (Melds)
    • Manage approval requests
    • Chat on open Melds
    • View a history of all Melds related to the property
    • And opt-in to additional maintenance services periodically offered to help protect and care for assets via the PropertyCare+ feature

    Click HERE for access to an extensive Help Desk.

Maximize your investment.

Utilizing a top-notch cloud-based property management software allows our team to manage properties with ease, efficiency, and better serve investors and residents.

Log In

Learn more about the Owner Portal HERE